Saturday, March 15, 2014

Scams on Ebay: Nothing New. Seller ATMP sells fake dresses and tries blackmail to keep you from leaving negative feedback...Ebay doesn't care.

I bought a dress on Ebay, and it was more expensive than the others I had seen, and it was coming from China.
Weeks later it arrived, and when I opened it, I realized that it was not the same dress. The material looked different and the beading in the photo was a beautiful purple that matched the dress. These were clear/white and gaudy. And differently shaped.
I messaged the seller who took days to reply and he said that he could refund or send a new one out. I replied that I needed it before a specific date, so could only do the refund.
Then he messaged back saying that all the dresses "in the warehouse" were identical and that I must have taken the photo wrong.
At this point I opened a case for item not as described. He replied to me via the resolution center and separately, promising a partial refund in 3 days. It never arrived and i had to contact him again. This time I enclosed a new photo of the dress in the auction side by side with the one sent to me. Again he promised a refund. That never came. I finally replied yet again saying that if I did not get a refund, I was escalating the case and leaving negative feedback. No reply, so I looked at the dress again and realized: the reason it doesn't look like the photo: IT'S A FAKE. Of course. China. Fake. The dress was Angel De Pon. This was Yifun. I called ebay and I talked to what I thought was a girl and turned out to be a guy. I asked them to change the case from "not as described" to "bootleg item". he agreed that the dresses in the photo were not the same dress, and he added that the dress itself didn't even look the same. He confirmed that the seller had promised a refund twice and never done it. He offered a $10 ebay coupon (ebay makes millions off people who sell their items for a few dollars and pay them fees to sell and fees at the end based on the amount, and then fees again to receive payment via paypal, what do they care?) He said I could still escalate the case as well. He said bay's response would be to send it back for a full refund. This would cost $34 to send to China with the required tracking, which was more than twice what the item cost and more than 4 times what it was worth as a fake. he told me to sell it myself, to which I replied- "isn't it illegal to sell a fake?" "umm..." I ask isn't there anything I can do, or ebay can do if he is scamming buyers? "No, just leaving negative feedback." "And escalating the case will be on his monthly record..."
Then the seller messages me the next day,again in the middle of the night as usual saying he will fully refund me if and only if I close the case and leave him positive feedback and 5 stars. if not, he will do nothing for me. Which is blackmail. This guy has sold me a fake dress, and now he is blackmailing me. Nice. I reply that he has promised a refund twice and lied each time, and to please refund. He replies saying that the reason he never refunded is because I never replied to him. Which is a lie because as you can see I clearly relied each time, and then he said the refund would come in 3 days.
Very disappointed in Ebay, a place where scammers from China can sell you a fake that you can't send back, and then black-mail you into positive feedback.

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